Customer Care for Element Vape
As a leading e-liquid business that delivers legal USA nicotine products to consumers, cannot stress enough how vital it is to deal with your Element Vape package properly. The security of consumers’ safety is very important, and we do everything we can to make sure your orders are processed quickly and securely. However, some of the issues we experience with returning customer goods, often stem from our lack of knowledge or patience. For these reasons, we have created a simple guide to help you deal with your return packages.
If you possess received a mistake through your local shipping and delivery service and would certainly like to terminate your order, first check your e mail and/or spam filtration system to make sure you clicked on the correct shipping and delivery address and/or URL. Once this provides been done, when you are still thinking about continuing, simply reply to the e mail with the details of your request and you may greatly appreciate any kind of assistance you may offer. For technical issues, you may possibly need to contact customer support via their own telephone number: (Toll Free). Alternatively, if an individual have any other questions, you could send us an email and we all will try our best to be able to assist you.
Your package deal appear at your current door within seven to ten functioning days. Take note of which shipping times may vary from 1 courier company to be able to another. Hence, it is, usually preferable to purchase with a reputable company. To aid ensure your package deal arrives safely, we always advise that you sign your own parcel’s “Thanks For Sending” section when it arrives. Your nearby delivery services usually are required to plainly display this signature bank confirmation on all sent items, which include Element Vape products.
Once your parcel has arrived at your entrance, you will have to collect that as soon since possible. This is normally done by completing a self-addressed, stamped envelope with your return address and tracking quantity. Upon arrival, ensure that your unit is totally charged and ready to start using that immediately. Usually do not hold out for your Aspect Vape product in order to warm up; that cannot be stressed sufficient, particularly in the case regarding rechargeable batteries.
As layed out within the above paragraph, when shipping to UK residents, shipping and delivery will probably be facilitated by simply certainly one of our nationwide network of courier companies, such as DPD, FED EX or UPS : but please enable for additional costs to be used into consideration when placing your buy. Customers located inside the Republic of Ireland are not authorized to buy online. In most cases, customers located within the particular Republic of Ireland will be unable to purchase the object by using credit cards or free e cards. We are currently encountering some issues together with credit card fraud in European countries and in certain situations, payments made using these podsmall.com methods might be declined or even reversed. In add-on, all deliveries in order to EU customers may be subject to taxation and import duties.
Any time shipping internationally, please note that customs procedures are extremely time-consuming and usually require the help of a good independent customs broker. In the case of an brought in product, delivery periods will be dependent on your courier’s international delivery support and transit periods may greatly go beyond our internal shipping estimates. Should you be not sure of expected transportation times, please make contact with us immediately. Worldwide orders will usually arrive within 3 to 5 business days right after payment has already been received.
For all questions relating to this matter, you should note that all concerns should be focused towards our corporate headquarters. Should an individual need for making adjustments or inquire regarding our services inside general, you can do so from anytime during company hours, Monday by means of Friday, except Saturday, Wednesday, and Thursday. Should you have any other concerns, you can possibly contact our consumer service team or even one of our sales representatives in the main office. If you prefer to location your order on-line, you are pleasant to visit internet site and follow the particular simple instructions provided. All billing in addition to ordering information may be provided from the click associated with a button.
As constantly, we strongly suggest that all requests be paid for entirely before delivery or delivery regarding products. Any modifications to shipping or perhaps delivery policies will probably be clearly indicated after receipt of transaction. In the event of a problem in any item, please contact all of us right away for any return or substitute. As long because your satisfaction will be our most critical, we all will work together with you to make positive that you have the absolute best electronic products available.